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Money transfers & apps

Complaint 3736754 PLS Group

Fixed
Company
PLS Group
Product
Money transfer, virtual currency, or money service · Check cashing service
From
New York 11226
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 9, 2020Complaint received
  2. Jul 9, 2020Sent to PLS Group
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More PLS Group complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Aug 20, 2026Money transfers & appsProblem with customer serviceOKExplainedYes
May 27, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
May 9, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
Mar 9, 2026Money transfers & appsProblem with customer serviceFLExplainedYes
Jan 28, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
Dec 3, 2025Money transfers & appsProblem with customer serviceTXExplainedYes
May 1, 2025Money transfers & appsProblem with customer serviceNYExplainedYes
Feb 25, 2025Money transfers & appsProblem with customer serviceFLMoney backYes
Sep 25, 2024Money transfers & appsProblem with customer serviceCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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