Complaint 3769286 Student Services

No timely reply

Company: Student Services
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Need information about your loan balance or loan terms
From: New Jersey 08053
Filed by: Web
Company's answer: Untimely response
On time: No

Jul 29, 2020Complaint received
Jul 29, 2020Sent to Student Services
AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Student Services complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Oct 1, 2020	Student loans	Dealing with your lender or servicerKeep getting calls about your loan	OK	No timely reply	No
Mar 22, 2020	Student loans	Dealing with your lender or servicerReceived bad information about your loan	TN	No timely reply	No
Mar 10, 2020	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	PA	No timely reply	No
Jan 3, 2018	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	AZ	Explained	Yes
Sep 26, 2017	Student loans	Dealing with your lender or servicerReceived bad information about your loan	GA	Explained	Yes
May 22, 2017	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	TN	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works