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Complaint log

Student Services complaint log

The newest complaints about Student Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2020Student loansDealing with your lender or servicerKeep getting calls about your loanOKNo timely replyNo
Sep 2, 2020Debt collectionCommunication tacticsFrequent or repeated calls-No timely replyNo
Jul 29, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNJNo timely replyNo
Mar 22, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTNNo timely replyNo
Mar 17, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCONo timely replyNo
Mar 10, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledPANo timely replyNo
Jan 22, 2020Debt relief & credit repairFraud or scamNCNo timely replyNo
Jan 2, 2020Bank accountsManaging an accountProblem making or receiving paymentsNJNo timely replyNo
Oct 28, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportPRNo timely replyNo
Oct 15, 2019Student loansIncorrect information on your reportAccount information incorrectLANo timely replyNo
Sep 18, 2019Debt relief & credit repairFraud or scam-No timely replyNo
Sep 4, 2019Debt relief & credit repairFraud or scam-No timely replyNo
May 20, 2019Debt relief & credit repairFraud or scamMNNo timely replyNo
Jan 8, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanORExplainedYes
Jan 3, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledAZExplainedYes
Oct 23, 2017Debt relief & credit repairFraud or scamGAExplainedYes
Sep 26, 2017Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Aug 23, 2017Debt relief & credit repairFraud or scamCAExplainedYes
May 22, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedTNExplainedYes
Apr 10, 2017Student loansDealing with my lender or servicerReceived bad information about my loanMDExplainedYes
Mar 23, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanMNClosedYes
Mar 17, 2017Credit reportingCredit monitoring or identity protectionProblem with fraud alertsGAExplainedYes
Feb 15, 2017Debt relief & credit repairFraud or scamRIMoney backYes
Jan 25, 2017Debt relief & credit repairFraud or scamILFixedYes
Dec 27, 2016Debt relief & credit repairFraud or scamFLFixedYes
Dec 14, 2016Debt relief & credit repairFraud or scamNCExplainedYes
Dec 13, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAClosedYes
Nov 10, 2016Student loansDealing with my lender or servicerReceived bad information about my loanWVFixedYes
Nov 4, 2016Debt relief & credit repairFraud or scamPAExplainedYes
Sep 12, 2016Debt relief & credit repairFraud or scamTXMoney backYes
Sep 8, 2016Debt relief & credit repairFraud or scamGAMoney backYes
Aug 16, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAMoney backYes
Jun 21, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanCAFixedYes
Apr 29, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsORClosedYes
Apr 13, 2016Debt relief & credit repairFraud or scamMAFixedYes
Feb 27, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCOMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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