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Mortgages

Complaint 3865016 Southern Trust Mortgage

Explained
Product
Mortgage · Conventional home mortgage
From
Virginia 23669
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Sep 25, 2020Complaint received
  2. Nov 4, 2020Sent to Southern Trust Mortgage (40 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Southern Trust Mortgage complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Mar 13, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processVAExplainedYes
Feb 21, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Mar 19, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Sep 28, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Apr 9, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Jan 11, 2018MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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