Complaint 4229265 Southern Trust Mortgage

Explained

Company: Southern Trust Mortgage
Product: Mortgage · VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
From: Virginia 23464
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint is the result of a misunderstanding

Mar 19, 2021Complaint received
Mar 19, 2021Sent to Southern Trust Mortgage
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Southern Trust Mortgage complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
Mar 13, 2024	Mortgages	Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process	VA	Explained	Yes
Feb 21, 2022	Mortgages	Applying for a mortgage or refinancing an existing mortgage	MD	Explained	Yes
Sep 28, 2020	Mortgages	Applying for a mortgage or refinancing an existing mortgage	VA	Explained	Yes
Sep 25, 2020	Mortgages	Applying for a mortgage or refinancing an existing mortgage	VA	Explained	Yes
Apr 9, 2019	Mortgages	Applying for a mortgage or refinancing an existing mortgage	VA	Explained	Yes
Jan 11, 2018	Mortgages	Applying for a mortgage or refinancing an existing mortgage	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works