Mortgage company · complaint record
Southern Trust Mortgage complaints
Filed under SOUTHERN TRUST MORTGAGE LLC
Consumers have filed 17 complaints about Southern Trust Mortgage since 2012, none in the last 12 months. It answered 88.2% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 17
- Last 12 months
- 0
- Answered on time
- 88.2%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 20, 2024
Southern Trust Mortgage complaints by month
The busiest month was August 2018 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Southern Trust Mortgage answered all time
- Closed with explanation17100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Southern Trust Mortgage complaints are about
Top Southern Trust Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
Where Southern Trust Mortgage complaints come from
Most complaints: Virginia (10), Maryland (3), Pennsylvania (1), South Carolina (1).
Southern Trust Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Southern Trust MortgageMortgages | - | 0 | - |
Compare side by side: Southern Trust Mortgage vs Midwest Loan Services · Southern Trust Mortgage vs Truhome Solutions · Southern Trust Mortgage vs NEXA Mortgage · Southern Trust Mortgage vs Hilltop
What people say about Southern Trust Mortgage
All experiencesNo experiences with Southern Trust Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Southern Trust Mortgage complaints
Full logQuestions about Southern Trust Mortgage
How many complaints does Southern Trust Mortgage have?
Southern Trust Mortgage has 17 complaints on record since April 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Southern Trust Mortgage respond to complaints?
Yes. Southern Trust Mortgage answered 88.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Southern Trust Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (7), closing on a mortgage (4), improper use of your report (2).
Is Southern Trust Mortgage legit?
Southern Trust Mortgage is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Southern Trust Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Southern Trust Mortgage?
Complain to Southern Trust Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Southern Trust Mortgage complaints come from?
Most come from Virginia (10), Maryland (3), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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