Complaint 3884505 Barclays US

Explained

Company: Barclays US
Product: Credit card or prepaid card · General-purpose prepaid card
Issue: Problem with a purchase or transfer
Detail: Charged for a purchase or transfer you did not make with the card
From: Massachusetts 024XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Oct 6, 2020Complaint received
Oct 6, 2020Sent to Barclays US
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Barclays US complaints about problem with a purchase or transfer

Received	About	Issue	State	Answer	On time
Sep 27, 2024	Prepaid & gift cards	Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer	FL	Explained	Yes
Apr 5, 2023	Prepaid & gift cards	Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer	PR	Explained	Yes
Nov 18, 2022	Prepaid & gift cards	Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer	OH	Explained	Yes
Jun 8, 2022	Prepaid & gift cards	Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer	NY	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works