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Mortgages

Complaint 3907629 Ruoff Mortgage

Explained
Product
Mortgage · VA mortgage
From
California 92630
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Oct 20, 2020Complaint received
  2. Oct 20, 2020Sent to Ruoff Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ruoff Mortgage complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
May 2, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processINExplainedYes
Jan 19, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Aug 18, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Jun 21, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
May 14, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Nov 2, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Aug 24, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
May 7, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageINMoney backYes
Jul 13, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Aug 8, 2017MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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