Case file
Mortgages
Complaint 5893298 Ruoff Mortgage
Explained- Product
- Mortgage · FHA mortgage
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Aug 18, 2022Complaint received
- Aug 18, 2022Sent to Ruoff Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ruoff Mortgage complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| May 2, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | IN | Explained | Yes |
| Jan 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Jun 21, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IN | Explained | Yes |
| May 14, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IN | Explained | Yes |
| Nov 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Oct 20, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Aug 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IN | Explained | Yes |
| May 7, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IN | Money back | Yes |
| Jul 13, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Aug 8, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
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