Case file
Credit cards
Complaint 3931608 Sterling Jewelers
Explained- Product
- Credit card or prepaid card · Store credit card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Nov 2, 2020Complaint received
- Nov 2, 2020Sent to Sterling Jewelers
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sterling Jewelers complaints about problem with a purchase shown on your statement
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| Nov 27, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Apr 21, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | WA | Explained | Yes |
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| May 11, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MD | Explained | Yes |
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| Nov 16, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | OR | Explained | Yes |
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