Complaint log
Sterling Jewelers complaint log
The newest complaints about Sterling Jewelers, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 27, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 7, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 6, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 4, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 14, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 14, 2023 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Aug 17, 2023 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Jun 21, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 25, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 17, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Apr 6, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 29, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 21, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 17, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 6, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 31, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 11, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2022 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Dec 3, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 28, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 7, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 22, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 20, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 19, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 17, 2022 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Oct 12, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 9, 2022 | Credit cards | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 8, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 4, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 28, 2022 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Sep 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 19, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 18, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 17, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 10, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 2, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 30, 2022 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Aug 26, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 16, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 8, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 4, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 24, 2022 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jul 22, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 14, 2022 | Debt relief & credit repair | Fraud or scam | Explained |
| Jul 12, 2022 | Debt relief & credit repair | Fraud or scam | Explained |
| Jul 8, 2022 | Credit cards | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 6, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 6, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 3, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works