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Case file

Mortgages

Complaint 4024750 Popular Bank

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
Texas 78254
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 21, 2020Complaint received
  2. Dec 28, 2020Sent to Popular Bank (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Popular Bank complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Apr 22, 2022MortgagesClosing on a mortgageMNExplainedYes
Sep 17, 2021MortgagesClosing on a mortgageTXFixedYes
Mar 6, 2020MortgagesClosing on a mortgageMIExplainedYes
Jun 27, 2019MortgagesClosing on a mortgageNJExplainedYes
Sep 6, 2018MortgagesClosing on a mortgageILExplainedYes
Aug 9, 2017MortgagesClosing on a mortgageFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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