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Student loans

Complaint 4091896 Coast Professional

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Washington 984XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 25, 2021Complaint received
  2. Feb 10, 2021Sent to Coast Professional (16 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Jul 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jan 22, 2024Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Sep 30, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedAZExplainedYes
Apr 30, 2021Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Mar 30, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Nov 4, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNMExplainedYes
Oct 31, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledALExplainedYes
Oct 16, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Aug 31, 2020Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Aug 4, 2020Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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