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Student loans

Complaint 4340136 Coast Professional

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Massachusetts 01945
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 30, 2021Complaint received
  2. Aug 9, 2021Sent to Coast Professional (101 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Coast Professional complaints about dealing with your lender or servicer

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Jul 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jan 22, 2024Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Sep 30, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedAZExplainedYes
Mar 30, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Jan 25, 2021Student loansDealing with your lender or servicerProblem with customer serviceWAExplainedYes
Nov 4, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNMExplainedYes
Oct 31, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledALExplainedYes
Oct 16, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Aug 31, 2020Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Aug 4, 2020Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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