Case file
Credit cards
Complaint 4111370 BBVA
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 2, 2021Complaint received
- Feb 2, 2021Sent to BBVA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 6, 2021 | Credit cards | Other features, terms, or problemsOther problem | AZ | Explained | Yes |
| Jun 24, 2021 | Credit cards | Other features, terms, or problemsProblem with customer service | TX | Explained | Yes |
| Apr 20, 2021 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Apr 16, 2021 | Credit cards | Other features, terms, or problemsOther problem | TX | Fixed | Yes |
| Apr 3, 2021 | Credit cards | Other features, terms, or problemsProblem with customer service | AZ | Explained | Yes |
| Mar 22, 2021 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Fixed | Yes |
| Mar 19, 2021 | Credit cards | Other features, terms, or problemsProblem with customer service | TX | Money back | Yes |
| Feb 19, 2021 | Credit cards | Other features, terms, or problemsPrivacy issues | FL | Explained | Yes |
| Feb 9, 2021 | Credit cards | Other features, terms, or problemsOther problem | VA | Explained | Yes |
| Jan 28, 2021 | Credit cards | Other features, terms, or problemsProblem with balance transfer | CA | Explained | Yes |
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