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Money transfers & apps

Complaint 4143900 Xoom

Fixed
Company
Xoom
Product
Money transfer, virtual currency, or money service · International money transfer
From
Massachusetts 02138
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Feb 16, 2021Complaint received
  2. Mar 3, 2021Sent to Xoom (15 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Xoom complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jul 30, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Apr 22, 2026Money transfers & appsMoney was not available when promisedMAExplainedYes
Mar 11, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Jan 3, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Aug 21, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes
Aug 16, 2024Money transfers & appsMoney was not available when promisedCTExplainedYes
Oct 6, 2023CryptoMoney was not available when promisedNJExplainedYes
Aug 20, 2023Money transfers & appsMoney was not available when promisedTXExplainedYes
May 5, 2023Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 3, 2023Money transfers & appsMoney was not available when promisedMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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