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Case file

Prepaid & gift cards

Complaint 4163259 CURO

Explained
Product
Credit card or prepaid card · Payroll card
Detail
Trouble getting information about the card
From
Texas 77004
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 24, 2021Complaint received
  2. Feb 24, 2021Sent to CURO
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CURO complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Apr 9, 2024Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardCAExplainedYes
May 22, 2020Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Nov 4, 2019Prepaid & gift cardsTrouble using the cardTrouble getting information about the card-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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