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Case file

Prepaid & gift cards

Complaint 8735834 CURO

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting information about the card
From
California 90302
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 9, 2024Complaint received
  2. Apr 9, 2024Sent to CURO
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CURO complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTXExplainedYes
May 22, 2020Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Nov 4, 2019Prepaid & gift cardsTrouble using the cardTrouble getting information about the card-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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