Case file
Credit cards
Complaint 4178359 Card
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem with customer service
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 16, 2021Complaint received
- Mar 2, 2021Sent to Card (14 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Card complaints about other features, terms, or problems
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| Oct 12, 2021 | Credit cards | Other features, terms, or problemsProblem with customer service | AZ | Explained | Yes |
| Aug 26, 2021 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| Feb 4, 2021 | Credit cards | Other features, terms, or problemsOther problem | OH | Explained | Yes |
| Aug 10, 2020 | Credit cards | Other features, terms, or problemsPrivacy issues | CO | Explained | Yes |
| Mar 27, 2019 | Credit cards | Other features, terms, or problemsOther problem | IL | Explained | Yes |
| Jan 26, 2018 | Credit cards | Other features, terms, or problemsProblem with balance transfer | IN | Explained | Yes |
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