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Case file

Prepaid & gift cards

Complaint 4235157 Remitly

Explained
Company
Remitly
Product
Credit card or prepaid card · General-purpose prepaid card
From
California 94014
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 22, 2021Complaint received
  2. Mar 26, 2021Sent to Remitly (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Remitly complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 1, 2026Money transfers & appsUnexpected or other feesUTExplainedYes
Jul 5, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
May 23, 2025Prepaid & gift cardsUnexpected or other feesFLExplainedYes
May 12, 2025Money transfers & appsUnexpected or other feesNYExplainedYes
Jan 30, 2025Money transfers & appsUnexpected or other feesMNExplainedYes
Oct 12, 2024Money transfers & appsUnexpected or other feesKYExplainedYes
Apr 11, 2024Money transfers & appsUnexpected or other feesILExplainedYes
Jan 26, 2024Money transfers & appsUnexpected or other feesFLExplainedYes
Sep 8, 2023Money transfers & appsUnexpected or other feesHIExplainedYes
Jul 18, 2023Money transfers & appsUnexpected or other feesPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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