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Mortgages

Complaint 4235859 Platinum Home Mortgage

Explained
Product
Mortgage · Conventional home mortgage
From
California 953XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Mar 22, 2021Complaint received
  2. Mar 22, 2021Sent to Platinum Home Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Platinum Home Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 17, 2022MortgagesTrouble during payment processMIFixedYes
Dec 22, 2021MortgagesTrouble during payment processWIExplainedYes
Dec 1, 2021MortgagesTrouble during payment processGAExplainedYes
May 22, 2021MortgagesTrouble during payment processSCExplainedYes
Apr 14, 2021MortgagesTrouble during payment processMIExplainedYes
Apr 12, 2019MortgagesTrouble during payment processCAMoney backYes
Sep 12, 2018MortgagesTrouble during payment processMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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