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Complaint log

Platinum Home Mortgage complaint log

The newest complaints about Platinum Home Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 11, 2023MortgagesIncorrect information on your reportAccount status incorrectDCExplainedYes
Apr 6, 2023MortgagesClosing on a mortgageMAFixedYes
Nov 17, 2022MortgagesTrouble during payment processMIFixedYes
Mar 31, 2022Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Dec 22, 2021MortgagesTrouble during payment processWIExplainedYes
Dec 1, 2021MortgagesTrouble during payment processGAExplainedYes
May 22, 2021MortgagesTrouble during payment processSCExplainedYes
Apr 14, 2021MortgagesTrouble during payment processMIExplainedYes
Mar 22, 2021MortgagesTrouble during payment processCAExplainedYes
Aug 2, 2020Credit reportingIncorrect information on your reportAccount information incorrectMIFixedYes
Apr 12, 2019MortgagesTrouble during payment processCAMoney backYes
Mar 15, 2019MortgagesStruggling to pay mortgageCAExplainedNo
Sep 20, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Sep 12, 2018MortgagesTrouble during payment processMAExplainedYes
Apr 12, 2017MortgagesLoan servicing, payments, escrow accountCAMoney backYes
Mar 24, 2017MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Dec 8, 2016MortgagesApplication, originator, mortgage brokerILExplainedYes
Nov 4, 2016MortgagesLoan servicing, payments, escrow accountILExplainedYes
Jul 4, 2016MortgagesApplication, originator, mortgage brokerMOExplainedYes
May 24, 2016MortgagesLoan servicing, payments, escrow accountLAExplainedYes
Mar 17, 2016MortgagesSettlement process and costsCAExplainedYes
Feb 22, 2016MortgagesLoan modification,collection,foreclosureCAExplainedYes
Jan 9, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Dec 1, 2015MortgagesLoan servicing, payments, escrow accountMSExplainedYes
Sep 7, 2015MortgagesLoan servicing, payments, escrow accountIDFixedYes
Jul 8, 2015MortgagesLoan servicing, payments, escrow accountCAMoney backYes
Feb 19, 2014MortgagesApplication, originator, mortgage brokerNCMoney backYes
Nov 20, 2013MortgagesLoan servicing, payments, escrow accountCAFixedYes
Oct 21, 2013MortgagesLoan modification,collection,foreclosureIDExplainedYes
Sep 20, 2013MortgagesLoan servicing, payments, escrow accountNCMoney backYes
Sep 17, 2013MortgagesApplication, originator, mortgage brokerCAMoney backYes
Jun 28, 2013MortgagesApplication, originator, mortgage brokerILExplainedYes
Apr 7, 2013MortgagesLoan servicing, payments, escrow accountMIMoney backYes
Nov 9, 2012MortgagesApplication, originator, mortgage brokerILExplainedYes
Feb 15, 2012MortgagesApplication, originator, mortgage brokerCAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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