Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 4297650 Platinum Home Mortgage

Explained
Product
Mortgage · Conventional home mortgage
From
Michigan 48317
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Apr 14, 2021Complaint received
  2. Apr 14, 2021Sent to Platinum Home Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Platinum Home Mortgage?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Platinum Home Mortgage's record

More Platinum Home Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 17, 2022MortgagesTrouble during payment processMIFixedYes
Dec 22, 2021MortgagesTrouble during payment processWIExplainedYes
Dec 1, 2021MortgagesTrouble during payment processGAExplainedYes
May 22, 2021MortgagesTrouble during payment processSCExplainedYes
Mar 22, 2021MortgagesTrouble during payment processCAExplainedYes
Apr 12, 2019MortgagesTrouble during payment processCAMoney backYes
Sep 12, 2018MortgagesTrouble during payment processMAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience