Complaint 4239501 Renasant

Explained

Company: Renasant
Product: Checking or savings account · Other banking product or service
Issue: Closing an account
Detail: Funds not received from closed account
From: Georgia 30305
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 22, 2021Complaint received
Mar 30, 2021Sent to Renasant (8 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Renasant complaints about closing an account

Received	About	Issue	State	Answer	On time
Sep 15, 2025	Bank accounts	Closing an accountCompany closed your account	MS	Explained	Yes
Aug 3, 2025	Bank accounts	Closing an accountCan't close your account	AR	Explained	Yes
Jun 4, 2025	Bank accounts	Closing an accountCompany closed your account	GA	Explained	Yes
Jan 28, 2023	Bank accounts	Closing an accountFees charged for closing account	VA	Money back	Yes
Oct 8, 2019	Bank accounts	Closing an accountCompany closed your account	GA	Explained	Yes
Aug 16, 2019	Bank accounts	Closing an accountCompany closed your account	GA	Explained	Yes
Aug 7, 2019	Bank accounts	Closing an accountCompany closed your account	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works