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Case file

Mortgages

Complaint 4254913 Eastern Bankshares

Explained
Product
Mortgage · Conventional home mortgage
Detail
Account information incorrect
From
Massachusetts 01867
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 29, 2021Complaint received
  2. Mar 29, 2021Sent to Eastern Bankshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Eastern Bankshares complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectCTExplainedYes
May 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Apr 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Apr 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Sep 3, 2025Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Jun 30, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayMAExplainedYes
Apr 2, 2025Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Jan 20, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayMAExplainedYes
Jun 24, 2024Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Feb 25, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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