Complaint 4278307 College Assist

Explained

Company: College Assist
Product: Debt collection · Federal student loan debt
Issue: Communication tactics
Detail: Frequent or repeated calls
From: Illinois 60156
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 7, 2021Complaint received
Apr 12, 2021Sent to College Assist (5 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Assist complaints about communication tactics

Received	About	Issue	State	Answer	On time
May 26, 2016	Debt collection	Communication tacticsFrequent or repeated calls	VA	Explained	Yes
Mar 3, 2016	Debt collection	Communication tacticsFrequent or repeated calls	MD	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works