Complaint 4318702 Betterment

Explained

Company: Betterment
Product: Checking or savings account · Checking account
Issue: Problem with a lender or other company charging your account
Detail: Transaction was not authorized
From: Tennessee 37214
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 22, 2021Complaint received
Apr 22, 2021Sent to Betterment
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Betterment complaints about problem with a lender or other company charging your account

Received	About	Issue	State	Answer	On time
Jul 18, 2024	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MA	Explained	Yes
Jun 25, 2024	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MA	Explained	Yes
Mar 20, 2023	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works