Case file
Credit cards
Complaint 4338246 Mufg Americas
Fixed- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Phone
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 29, 2021Complaint received
- Apr 30, 2021Sent to Mufg Americas (1 day later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Mufg Americas complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Money back | Yes |
| Sep 9, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | TX | Explained | Yes |
| Jul 7, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | RI | Explained | Yes |
| Feb 10, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
| Dec 26, 2020 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MN | Money back | Yes |
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