Case file
Credit cards
Complaint 5205034 Mufg Americas
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 10, 2022Complaint received
- Feb 10, 2022Sent to Mufg Americas
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mufg Americas complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Money back | Yes |
| Sep 9, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | TX | Explained | Yes |
| Jul 7, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | RI | Explained | Yes |
| Apr 29, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Fixed | Yes |
| Dec 26, 2020 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MN | Money back | Yes |
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