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Mortgages

Complaint 4390042 Firstbank Puerto Rico

Explained
Product
Mortgage · Conventional home mortgage
From
Puerto Rico 00962
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 18, 2021Complaint received
  2. May 19, 2021Sent to Firstbank Puerto Rico (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Apr 9, 2026MortgagesClosing on a mortgageDelays with the closing processPRExplainedYes
Mar 26, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingPRExplainedYes
Feb 27, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPRExplainedYes
Aug 20, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Apr 14, 2022MortgagesClosing on a mortgagePRExplainedYes
Mar 30, 2022MortgagesClosing on a mortgagePRExplainedYes
Sep 27, 2021MortgagesClosing on a mortgageTXExplainedYes
May 23, 2021MortgagesClosing on a mortgageAZExplainedYes
Apr 9, 2021MortgagesClosing on a mortgagePRExplainedYes
Mar 10, 2021MortgagesClosing on a mortgagePRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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