Case file
Bank accounts
Complaint 4533746 Umpqua
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 12, 2021Complaint received
- Jul 12, 2021Sent to Umpqua
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 22, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WA | Explained | Yes |
| Jul 9, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OR | Explained | Yes |
| Jan 19, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Dec 2, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WA | Explained | Yes |
| Sep 27, 2021 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | ID | Explained | Yes |
| Feb 10, 2021 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | WA | Explained | Yes |
| Feb 8, 2021 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | OR | Explained | Yes |
| Feb 3, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Money back | Yes |
| Apr 19, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OR | Explained | Yes |
| Sep 28, 2018 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | ID | Explained | Yes |
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