Case file
Bank accounts
Complaint 5128748 Umpqua
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Transaction was not authorized
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 19, 2022Complaint received
- Jan 20, 2022Sent to Umpqua (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 22, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WA | Explained | Yes |
| Jul 9, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OR | Explained | Yes |
| Dec 2, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WA | Explained | Yes |
| Sep 27, 2021 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | ID | Explained | Yes |
| Jul 12, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | AZ | Explained | Yes |
| Feb 10, 2021 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | WA | Explained | Yes |
| Feb 8, 2021 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | OR | Explained | Yes |
| Feb 3, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Money back | Yes |
| Apr 19, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OR | Explained | Yes |
| Sep 28, 2018 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | ID | Explained | Yes |
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