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Student loans

Complaint 4575918 Higher Level Processing

Money back
Product
Student loan · Federal student loan servicing
Detail
Problem lowering your monthly payments
From
Pennsylvania 15650
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
No
  1. Jul 26, 2021Complaint received
  2. Jul 26, 2021Sent to Higher Level Processing
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Higher Level Processing complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 8, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeTXExplainedNo
Jul 25, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsILExplainedYes
Nov 18, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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