Complaint log
Higher Level Processing complaint log
The newest complaints about Higher Level Processing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 8, 2025 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Sep 1, 2023 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jun 11, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Jan 26, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 27, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Nov 22, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 26, 2021 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Money back |
| Jul 18, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Jan 18, 2021 | Debt relief & credit repair | Problem with customer service | Money back |
| Nov 16, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Mar 10, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 19, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Oct 25, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 2, 2019 | Debt relief & credit repair | Fraud or scam | Explained |
| May 21, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 1, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 22, 2019 | Debt relief & credit repair | Fraud or scam | Explained |
| Feb 7, 2019 | Debt relief & credit repair | Fraud or scam | Money back |
| Feb 6, 2019 | Debt relief & credit repair | Fraud or scam | Explained |
| Jul 25, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Mar 19, 2018 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Money back |
| Jan 26, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Jan 19, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Nov 18, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 14, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Money back |
| Sep 1, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jun 21, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works