Complaint 4761372 Optum Bank

Explained

Company: Optum Bank
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Other features, terms, or problems
Detail: Other problem
From: Texas 78660
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint provided an opportunity to answer consumer's questions

Sep 28, 2021Complaint received
Sep 28, 2021Sent to Optum Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about other features, terms, or problems

Received	About	Issue	State	Answer	On time
Aug 19, 2025	Credit cards	Other features, terms, or problemsOther problem	OH	Explained	Yes
Dec 19, 2022	Credit cards	Other features, terms, or problemsOther problem	IL	Explained	Yes
Aug 16, 2022	Credit cards	Other features, terms, or problemsOther problem	CO	Explained	Yes
Apr 8, 2022	Credit cards	Other features, terms, or problemsProblem with cash advances	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works