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Case file

Credit cards

Complaint 6336979 Optum Bank

Explained
Company
Optum Bank
Product
Credit card or prepaid card · Store credit card
Detail
Other problem
From
Illinois 60630
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 19, 2022Complaint received
  2. Dec 19, 2022Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2025Credit cardsOther features, terms, or problemsOther problemOHExplainedYes
Aug 16, 2022Credit cardsOther features, terms, or problemsOther problemCOExplainedYes
Apr 8, 2022Credit cardsOther features, terms, or problemsProblem with cash advancesCAExplainedYes
Sep 28, 2021Credit cardsOther features, terms, or problemsOther problemTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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