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Case file

Mortgages

Complaint 4835442 Capital Center

Explained
Product
Mortgage · Conventional home mortgage
From
Virginia 23238
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 22, 2021Complaint received
  2. Nov 2, 2021Sent to Capital Center (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital Center complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processVAExplainedYes
Mar 21, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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