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Complaint log

Capital Center complaint log

The newest complaints about Capital Center, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 29, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresVAMoney backYes
Sep 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processVAExplainedYes
May 14, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingVAExplainedYes
Mar 21, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Oct 22, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Sep 27, 2016MortgagesSettlement process and costsVAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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