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Case file

Prepaid & gift cards

Complaint 4891106 Coinbase

Explained
Company
Coinbase
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
California 94110
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 9, 2021Complaint received
  2. Nov 9, 2021Sent to Coinbase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Coinbase complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAMoney backYes
Apr 26, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Mar 23, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORExplainedYes
Feb 11, 2023Prepaid & gift cardsTrouble using the cardProblem adding moneyNJMoney backYes
Oct 18, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardCAExplainedYes
Jul 18, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTXMoney backYes
Apr 26, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCOExplainedYes
Mar 29, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNCExplainedYes
Dec 30, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Dec 2, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlinePAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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