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Case file

Prepaid & gift cards

Complaint 5781573 Coinbase

Money back
Company
Coinbase
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble getting information about the card
From
Texas 77571
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jul 18, 2022Complaint received
  2. Jul 18, 2022Sent to Coinbase
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Coinbase complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAMoney backYes
Apr 26, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Mar 23, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORExplainedYes
Feb 11, 2023Prepaid & gift cardsTrouble using the cardProblem adding moneyNJMoney backYes
Oct 18, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardCAExplainedYes
Apr 26, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCOExplainedYes
Mar 29, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNCExplainedYes
Dec 30, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Dec 2, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlinePAExplainedYes
Nov 9, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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