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Money transfers & apps

Complaint 5042141 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Oregon 97301
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 26, 2021Complaint received
  2. Dec 26, 2021Sent to Securus J
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2023Money transfers & appsConfusing or missing disclosuresKSExplainedYes
Jun 28, 2022CryptoConfusing or missing disclosuresVAExplainedYes
May 27, 2022Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
May 26, 2022Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Feb 1, 2022Money transfers & appsConfusing or missing disclosuresVAMoney backYes
Jan 3, 2022CryptoConfusing or missing disclosuresNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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