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Bank accounts

Complaint 5059899 Cathay Bank

Money back
Product
Checking or savings account · Savings account
Detail
Funds not received from closed account
From
New York 11373
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 1, 2022Complaint received
  2. Jan 1, 2022Sent to Cathay Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Cathay Bank complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 2, 2025Bank accountsClosing an accountCompany closed your accountORExplainedYes
Dec 16, 2024Bank accountsClosing an accountCan't close your accountNYExplainedYes
Jun 21, 2024Bank accountsClosing an accountCan't close your accountCAExplainedYes
Nov 19, 2022Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Feb 18, 2021Bank accountsClosing an accountFees charged for closing accountMDMoney backYes
Dec 4, 2019Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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