Complaint 5115037 Securus J

Explained

Company: Securus J
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Confusing or misleading advertising or marketing
From: Virginia 24219
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jan 16, 2022Complaint received
Jan 16, 2022Sent to Securus J
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about confusing or misleading advertising or marketing

Received	About	Issue	State	Answer	On time
Sep 9, 2022	Money transfers & apps	Confusing or misleading advertising or marketing	NY	Explained	Yes
Aug 29, 2022	Money transfers & apps	Confusing or misleading advertising or marketing	NY	Explained	Yes
May 18, 2022	Money transfers & apps	Confusing or misleading advertising or marketing	CA	Explained	Yes
Apr 2, 2022	Money transfers & apps	Confusing or misleading advertising or marketing	NJ	Explained	Yes
Feb 17, 2022	Money transfers & apps	Confusing or misleading advertising or marketing	ID	Money back	Yes
Nov 23, 2021	Money transfers & apps	Confusing or misleading advertising or marketing	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works