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Case file

Prepaid & gift cards

Complaint 5132038 CCF Intermediate

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Problem adding money
From
Virginia 23327
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 20, 2022Complaint received
  2. Mar 23, 2022Sent to CCF Intermediate (62 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CCF Intermediate complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
May 15, 2024Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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