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Case file

Prepaid & gift cards

Complaint 9011840 CCF Intermediate

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting information about the card
From
Ohio XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 15, 2024Complaint received
  2. May 15, 2024Sent to CCF Intermediate
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CCF Intermediate complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
Jan 20, 2022Prepaid & gift cardsTrouble using the cardProblem adding moneyVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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