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Lender · complaint record

CCF Intermediate complaints

Consumers have filed 2,795 complaints about CCF Intermediate since 2022, 706 of them in the last 12 months (-19% on the year before). It answered 99.9% on time and closed 6% with relief for the customer - about the same as a typical lender. The most common problem is charged fees or interest you didn't expect. It is the 3rd most complained-about of 272 personal & payday lenders this year.

Strong response record. How it works

Complaints on record
2,795

Since January 2022

Last 12 months
706

-19% vs the year before

Answered on time
99.9%

Industry: 94.7%

Closed with relief
6%

Typical lender: 6%

Last 30 days
26

Newest: Nov 5, 2026

Rank
#3 of 272

Most complained-about personal & payday lenders

CCF Intermediate complaints by month

The busiest month was August 2025 (91 complaints). Complaints in the last 12 months are down 19% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How CCF Intermediate answered last 12 months

  • Closed with monetary relief162.3%
  • Closed with non-monetary relief284%
  • Closed with explanation65893.2%
  • In progress40.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time44/4599.9% on time
  • Relief for customers22/406.3% closed with relief
  • Complaint trend15/15-19% vs last year

What CCF Intermediate complaints are about

Top CCF Intermediate problems last 12 months

Where CCF Intermediate complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (757), California (317), Georgia (178), Tennessee (178), Alabama (132).

CCF Intermediate compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1Paramount GRPayday & personal loans441,373+197%99.9%0%D
2CCF IntermediatePayday & personal loans81706-19%99.9%6%A
3Cherry TechnologiesPayday & personal loans44452+142%97.8%2%D
4Dave OperatingPayday & personal loans33416+72%96.4%0%F
5Solar MosaicPayday & personal loans5387+51%54%0%F
6Aqua FinancePayday & personal loans56335+33%100%1%C
7Solar ServicingPayday & personal loans55288new100%0%C
8Zip Co USPayday & personal loans26287+205%95.8%0%F

Compare side by side: CCF Intermediate vs Paramount GR · CCF Intermediate vs Cherry Technologies · CCF Intermediate vs Dave Operating · CCF Intermediate vs Solar Mosaic

What people say about CCF Intermediate

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Latest CCF Intermediate complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Payday & personal loansCharged fees or interest you didn't expectNVExplainedYes
Nov 2, 2026Payday & personal loansCan't contact lender or servicerFLExplainedYes
Nov 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanKSExplainedYes
Oct 31, 2026Debt collectionCommunication tacticsFrequent or repeated callsUTExplainedYes
Oct 30, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 30, 2026Payday & personal loansVehicle was repossessed or sold the vehicleGAIn progressYes
Oct 29, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeKSFixedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Oct 27, 2026Payday & personal loansCharged fees or interest you didn't expectSCIn progressYes
Oct 25, 2026Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Oct 24, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 24, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes

Questions about CCF Intermediate

How many complaints does CCF Intermediate have?

CCF Intermediate has 2,795 complaints on record since January 2022, including 706 in the last 12 months and 26 in the last 30 days. That makes it number 157 of every company by complaints this year.

Does CCF Intermediate respond to complaints?

Yes. CCF Intermediate answered 99.9% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix; 2.3% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 81/100 (grade A).

What do people complain about most with CCF Intermediate?
Is CCF Intermediate legit?

CCF Intermediate is a real company with a public complaint record: consumers have complained about it 2,795 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CCF Intermediate legit? for the signals, red flags and how to protect yourself.

Are complaints about CCF Intermediate going up or down?

Down. There were 706 complaints in the last 12 months against 877 in the 12 before (-19%). See every month.

How do I file a complaint against CCF Intermediate?

Complain to CCF Intermediate in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most CCF Intermediate complaints come from?

Most come from Texas (757), California (317), Georgia (178). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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