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Case file

Prepaid & gift cards

Complaint 5254959 Syncapay

Fixed
Company
Syncapay
Product
Credit card or prepaid card · General-purpose prepaid card
From
Indiana 47712
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Feb 23, 2022Complaint received
  2. Mar 22, 2022Sent to Syncapay (27 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Syncapay complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Jul 27, 2022Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Sep 30, 2021Prepaid & gift cardsUnexpected or other feesILExplainedYes
Sep 14, 2021Prepaid & gift cardsUnexpected or other feesMNExplainedNo
Aug 18, 2020Prepaid & gift cardsUnexpected or other feesLAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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