Case file
Auto loans & leases
Complaint 5383767 Upgrade
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 30, 2022Complaint received
- Apr 21, 2022Sent to Upgrade (22 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Upgrade complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Sep 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | OK | In progress | Yes |
| Aug 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | NY | Explained | Yes |
| Aug 7, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | TX | Explained | Yes |
| Feb 18, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jan 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jul 9, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jun 19, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jun 10, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | GA | Explained | Yes |
| Sep 19, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | CA | Money back | Yes |
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