Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 5520503 Netspend

Explained
Company
Netspend
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Pennsylvania 190XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 30, 2022Complaint received
  2. Apr 30, 2022Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Netspend?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Netspend's record

More Netspend complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Prepaid & gift cardsUnexpected or other feesWIExplainedYes
Oct 18, 2026Prepaid & gift cardsUnexpected or other feesNVExplainedYes
Oct 18, 2026Prepaid & gift cardsUnexpected or other feesLAExplainedYes
Oct 6, 2026Prepaid & gift cardsUnexpected or other feesWIExplainedYes
Sep 29, 2026Prepaid & gift cardsUnexpected or other feesINExplainedYes
Sep 25, 2026Prepaid & gift cardsUnexpected or other feesPAExplainedYes
Sep 24, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Sep 23, 2026Prepaid & gift cardsUnexpected or other feesALExplainedYes
Sep 5, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Sep 5, 2026Prepaid & gift cardsUnexpected or other feesVAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience