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Case file

Prepaid & gift cards

Complaint 5608602 Current

Explained
Company
Current
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble getting information about the card
From
Illinois 60653
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 27, 2022Complaint received
  2. Jun 15, 2022Sent to Current (19 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Current complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNHExplainedYes
Apr 16, 2023Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardORExplainedYes
Sep 6, 2022Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMAZExplainedYes
Aug 28, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMDExplainedYes
Jul 10, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineHIExplainedYes
Oct 21, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTNExplainedYes
Aug 13, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billFLExplainedYes
Apr 11, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
Sep 19, 2020Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardKYExplainedYes
Jun 8, 2020Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or online-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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